top of page
  • Where are we located?
    In El Paso Texas USA.
  • How much do our products cost?
    Our products range in price from $18 USD for picture frames to over $200 USD for premium options that include perfumes and branded shirts. All products come with packaging included. Shipping costs are not included in the listed prices and are calculated separately.
  • Do we deliver anywhere in the U.S.?
    Yes, we deliver anywhere in the U.S.
  • How long does delivery take?
    Delivery time depends on the distance from El Paso, Texas. Using UPS Ground, it typically takes between 2 to 6 days. Sundays are not included in the delivery time.
  • What is the official name of our business?
    Our official business name is Deluxie LLC, registered in Texas. We operate under the brand name Deluxie Memories®.
  • How much do our products cost?
    Our products range in price from $18 USD for picture frames to over $200 USD for premium options that include perfumes and branded shirts. All products come with packaging included. Shipping costs are not included in the listed prices and are calculated separately.
  • What are preserved flowers?
    Preserved flowers are real flowers that have undergone a special preservation process to maintain their beauty and freshness without the need for water or sunlight. This process replaces the flower’s natural sap and moisture with a special preserving solution, allowing the flowers to keep their fresh, natural appearance much longer than regular fresh flowers.
  • What colors do you offer?
    We currently offer blue, red, and white flowers.
  • How long do the flowers last?
    Preserved flowers can last between one and three years with proper care. To maintain their beauty, keep them away from humidity, direct airflow, and dust.
  • How are the gifts packaged?
    Each gift is carefully packaged to ensure it arrives safely, even with movement during shipping. For safety, chocolates shipped outside the local area are grouped in sets of three, which may differ slightly from what's shown in photos.
  • How far in advance should I place my order?
    We recommend placing your order at least 10 calendar days in advance. This allows us time to organize, prepare your items, and account for ground shipping.
  • How can I pay?
    You can pay through Zelle (if available in your country), PayPal, or with credit/debit cards.
  • Is it necessary to provide a deposit to place my order?
    To get started on your order, we kindly ask for a 50% deposit. The remaining balance can be completed before your gift is shipped.
bottom of page